Black Cruel Project Polo
Size Chart
Refund & Exchange Policy
At CRUEL, we are committed to providing premium-quality products. Please read our Refund & Exchange Policy carefully before making a purchase.
Exchange Policy
* Exchanges are accepted within 7 days from the date of delivery.
* Exchanges are only available for products with a manufacturing defect.
* The product must be returned in its original condition, unworn, unwashed, and with all original tags and packaging attached.
Refund Policy
* Refund requests are accepted within 48 hours from the date of delivery.
* No refund requests will be accepted after 48 hours of receiving the order.
* The product must be returned in its original condition, unworn, unwashed, and with all original tags and packaging attached.
Non-Eligible Cases
Refunds or exchanges will not be accepted in the following cases:
* Damage caused by misuse or improper handling.
* Products that have been worn, washed, or altered.
* Products returned without their original tags or packaging.
* Requests made after the applicable refund or exchange period has expired.
If your refund or exchange request is approved, our customer support team will contact you to complete the process in accordance with our store policy.
Shipping Policy
At CRUEL, we are committed to delivering your orders as quickly and efficiently as possible.
Delivery Time
* Cairo: Orders are delivered within 1–3 business days (maximum).
* Outside Cairo: Orders are delivered within 3–5 business days (maximum).
Please note that delivery times are estimates and may vary during public holidays or due to circumstances beyond our control.
Order Confirmation
* Our team will contact you to confirm your order before it is shipped.
Shipping Fees
* Shipping fees are calculated and displayed at checkout before you complete your purchase.
Failed Delivery
* If an order is refused upon delivery or the customer cannot be reached after multiple delivery attempts, the order may be canceled.
* Repeated refusal of deliveries may result in future orders being declined at the discretion of CRUEL.
If you have any questions regarding shipping, please contact our customer support team before placing your order.
A modern take on a timeless silhouette. The Black Cruel Project Polo is crafted from premium heavyweight cotton and features our signature Boxy Fit, delivering a structured silhouette with a. Finished with premium embroidery, it’s designed for comfort, durability, and everyday wear.
Features
* 100% Premium Cotton
* Heavyweight Fabric
* Signature Boxy Fit
* Drop Shoulder Design
* Premium Embroidery
* Soft-Touch Fabric
* Unisex Design
Care Instructions
* Machine wash cold (inside out)
* Do not bleach
* Do not tumble dry
* Iron inside out on low heat
* Do not iron directly on the print or embroidery
Note: This garment may naturally shrink by 1%–3% after the first wash. Please follow the care instructions for the best fit and longevity.